Please review the "THINGS TO KNOW" description for your experience, which may include additional requirements to participate in your experience. Unless we are notified, the purchaser is automatically designated as the Point of Contact and is responsible for organizing and communicating all experience details and requirements to all other participants.

Children ages 2 and up will require a VIP Experience purchase to participate.

The purchaser of the VIP experience is not required to attend, and it is possible to purchase an experience for multiple people. The purchaser will automatically be designated as the Point of Contact. HOWEVER, the purchaser can identify a new designated Point of Contact for the experience by emailing vipexperiences@feldinc.com. That Point of Contact must be willing to receive details and updates via email, phone or text message and must attend and check-in for the experience with the order confirmation number and a valid photo ID.

Please contact us at vipexperiences@feldinc.com with any changes or updates to your Point of Contact or his/her information.

Please note that Feld Motor Sports will not have any liability associated with any incorrect contact information, or any purchaser or Point of Contact's inability or failure to properly communicate with Feld Motor Sports or other experience participants.

All elements of each VIP Experience are delivered on-site at the event. No items will be shipped. The purchaser, or designated point of contact, will receive a confirmation email and will receive details and updates by phone/text message.

All on-site purchases are subject to availability while supplies last. Please visit the VIP Experiences Check-In tent for more information.

If an experience is cancelled by us, we will make efforts to contact the purchaser and the Point of Contact using the contact information on-file as early as we reasonably can. We will then provide the purchaser with a refund. Refunds typically take 5-7 business days to credit back to the original payment method.

An email will be sent to the purchaser of the VIP experience regarding check-in information.

It is recommended to arrive :30 minutes prior to your experience. Lateness may result in forfeiture of participation in the experience, without any refund. Whether to process a late check-in/admit a late participant will be determined on a case-by-case basis in the sole discretion of Feld Motor Sports, taking all circumstances into account.

All sales are final. Reunds will only be provided if the event is cancelled, rescheduled or the facility is closed due to unforeseen circumstances.

All VIP Experiences that require check-in also requires a completed Liability and Publicity Agreement and Release. This is for the safety of all VIP attendees. It also gives Feld Entertainment the ability to use video and photos, that may have been taken during your VIP experience, on future marketing materials.

Each participating adult will need to sign a waiver separately from each participating minor. Waivers will be available on-site to review and sign.

Message Boards, In Venue Messages and Welcome Messages do not require a release form.

Unfortunately, parking is not included in your purchase. Please visit Supercross Live or Monster Jam for more information on each location's parking.

We do not offer discounts on any VIP Experiences.

No, the VIP Experiences that are available at www.feldexperiences.com are the only official VIP experiences that allow VIP access and opportunities offered at both Supercross and Monster Jam. Feld is not held liable for other VIP Packages that are not fulfilled as purchased.

FanFest tickets are included in select VIP experiences. Please review the "What's Included" section of the experience you would like to purchase to see if a FanFest ticket is included.

Visit here for more information on FanFest.

Group tickets are not considered a VIP experience and are only available in select markets.

To see if group tickets are available for your show, please visit either the Supercross or Monster Jam website and visit the "TICKETS" tab. Click on the "MORE INFO" for your city, and look for the “Group Sales” section for details on whom to contact.

Any questions, email customerservice@feldinc.com.

To see if suites are available in your city, please contact the venue directly for more information.